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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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beatrice friedman

July 9, 2026

5  out of  5
rating by beatrice friedman
"Peace of mind ... priceless !
Hugh Koller & his Carlsbad State Farm team have taken care of us for years. He IS a good neighbor .
He has our interests at heart; our homes , our belongings ,our automobiles. Every person in his office is easy to reach and quick to respond!
Exceptional client care ....
24/7"
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Georgia May

June 19, 2026

5  out of  5
rating by Georgia May
"My Service with Huge and his amazing Staff has always been excellent!!"
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Exotic Wheels Phoniex AZ.

June 16, 2026

5  out of  5
rating by Exotic Wheels Phoniex AZ.
"Also service"
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Jeri

June 8, 2026

5  out of  5
rating by Jeri
"Hugh Kollar's team has been very knowledgeable and responsive to my insurance needs. His advice and expertise has proven to be invaluable. Thank you!"
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Cullen Bautch

April 24, 2026

5  out of  5
rating by Cullen Bautch
"Been here for over 15 years, my parents are still here too! Great service and are always there to help. They give great advice on what insurance you need as you get older and progress in life, but never try to sell you. Everyone is super friendly and they do a wonderful job!"
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Pete DeSoto

March 31, 2026

5  out of  5
rating by Pete DeSoto
"Kayla and Hugh are easy to work with and navigate some of the challenges with insurance in CA today. Very responsive and knowledgable. Recommend highly."
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Beth Garrett

March 31, 2026

5  out of  5
rating by Beth Garrett
"Ally and Hugh are amazing! They are so responsive and helpful and knowledgeable! I highly recommend them. It is so nice to have a lovely human being to answer your questions."
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Baris Y

March 30, 2026

5  out of  5
rating by Baris Y
"Great team to work with!"
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John Hoang

March 23, 2026

5  out of  5
rating by John Hoang
"Good"
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John Kelley

March 19, 2026

5  out of  5
rating by John Kelley
"I’ve been a customer for almost 15 years. Hugh and his team have always been super friendly, helpful, and looked for the best way to get me the coverage I need at the best price. And when I have needed them, they showed up with kindness. Can’t recommend them enough."
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Brad Meyer

March 11, 2026

5  out of  5
rating by Brad Meyer
"Ally Padget and the rest of the Kollar team are the best in the industry! Super responsive, fast, accurate, flexible, and overall nice people. I'd recommend to anyone."
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Katelyn Frankowski

February 23, 2026

5  out of  5
rating by Katelyn Frankowski
"Absolutely great customer service and was quickly taken care of! Such an ease!"
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gary provenzano

February 5, 2026

5  out of  5
rating by gary provenzano
"Huge Kollar's staff is exceptional. It is invaluable to be able to email or call the office and actually get someone who cares, and get resolution to issues ... whether it is for a change in billing, advice on what changes to make to your coverage, or help with a claim. The rates a fair, and the service is great. I would highly recommend State Farm and this office in particular."
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Kirk Velasco

January 29, 2026

5  out of  5
rating by Kirk Velasco
"Thanks for making the claim process easy and quick. Thanks again."
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Heather Episcopo

January 28, 2026

5  out of  5
rating by Heather Episcopo
"Very friendly and informative. Kayla helped me out with adding my daughter to our insurance and it was quick and easy."
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Armando Dominguez

January 27, 2026

5  out of  5
rating by Armando Dominguez
"Kayla good customer service"
We responded:
"Thank you Armando! I'm very glad Kayla was able to help you!!
Hugh"
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Diane Mullen

January 25, 2026

5  out of  5
rating by Diane Mullen
"Ally has been so wonderfully helpful and efficient and kind and so good at explaining things any time I have called for help. I am so appreciative!!"
We responded:
"Hi Diane! Thank you for the kind words regarding Ally! I'm so glad she has been able to help you!!
Hugh"
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GRACE C.

December 15, 2025

5  out of  5
rating by GRACE C.
"The staff here is professional and very helpful even though I live out of state, they make doing business and helping to protect me easy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Deanna Murphy

December 3, 2025

5  out of  5
rating by Deanna Murphy
"Kayla was so kind and helpful with a request to add auto insurance on a new car, same day, at the end of the day! Grateful for the personal service and patience to help get us what we needed."
We responded:
"Hi Deanna! Thank you for the kind words about your interaction with Kayla! Very pleased that you're pleased!! Please let us know if we can help with anything in the future! Happy that you're part of our Agency!
Hugh"
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Jim Luciani

November 26, 2025

5  out of  5
rating by Jim Luciani
"Hugh Kollar’s State Farm office is great to work with and has been very responsive to all our needs."
We responded:
"Hi Jim! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sam

November 25, 2025

5  out of  5
rating by Sam
"Ally has been so helpful! We are thrilled to have seamless service and appreciate the services provided"
We responded:
"Thank you for the great review and for the shout out to Ally!!! We're so glad to have you in our Agency!"
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Gayle Sanderson

October 30, 2024

5  out of  5
rating by Gayle Sanderson
"What a wonderful team! Great personal customer service is hard to find these days! Thank you all so much, you are the best ever!!"
We responded:
"Thank you Gayle!!! Grateful for the opportunity to work with you, we apprecaite it!"
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Joe

September 10, 2024

5  out of  5
rating by Joe
"When my original State Farm agent retired after more than 50 years, I found Hugh as a replacement and have been completely satisfied. He went through all of my insurance needs and evaluated my policies. Because he took the time, I have already saved several hundred dollars. Service has become a lost art. Obviously, Hugh understands what it means to work for his clients."
We responded:
"Thank you Joe! Very happy that we were able to help you!"
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Austin Padget

September 6, 2024

5  out of  5
rating by Austin Padget
"The State Farm team has been such a help with getting my auto insurance set up! Would highly recommend"
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Shandler Brown

September 6, 2024

5  out of  5
rating by Shandler Brown
"I have been working with State Farm for years on now, and will not be going anywhere else! Ally always provides top tier service, and always leaves me feeling taken care of! I couldn’t recommend enough"